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Shipping & Order Fulfillment Policy

  • Shipping Terms (FOB Origin, Freight Prepaid)

    • Drone Nerds covers shipping costs.

    • Buyer assumes responsibility for the goods once they leave our warehouse.

  • Free U.S. Ground Shipping

    • Available on orders over $599.

    • Applies only to the 48 continental U.S. states.

    • Excludes Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.

  • International Shipping

    • Not available free of charges, taxes, duties, and tariffs.

    • Contact us for international shipping quotes.

  • Shipping Schedule

    • Orders are shipped Monday to Friday (business days only).

    • Orders placed and verified before 3PM EST ship the same business day.

    • Orders placed after 3PM EST ship on the next business day.

    • “2-Day” and “Standard Overnight” shipping refer to business day delivery only.

    • Delays caused by natural events, strikes, or external factors are not the responsibility of Drone Nerds.

  • Refused Deliveries

    • If a package is refused, the customer is responsible for the original shipping cost, even under free shipping promotions.

    • A refund will be issued minus shipping charges once the package is returned.

    • Does not apply to deliveries refused due to visible shipping damage.

  • Incorrect Shipping Address

    • If a package is returned due to an incorrect address, the customer is responsible for additional shipping charges.

    • A refund will be issued minus original shipping costs.

    • Reshipping will incur actual shipping charges, regardless of prior free shipping eligibility.

  • Policy Rights & Limitations

    • Drone Nerds may cancel or suspend shipping offers due to technical issues or policy abuse.

    • Orders found to disrupt operations or violate terms may be disqualified.